To test drive or not test drive – that is the controversy
Many of our dealers have been successfully, safely and legitimately offering test drives in response to remote orders.
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Betterment – Car upkeep is a feature of car ownership
The object of damages is always to compensate the claimant, not to punish the defendant.
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Awarded £25,000 in general damages and Trustpilot ordered to remove review
Perhaps the wide reporting of this case will give malicious reviewers pause for thought.
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Dealing with negative online reviews
You should deal with the situation as it is and, offer a solution if there is one.
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ID checks when selling on finance
It is important to have a robust procedure so that potential customers are vetted properly.
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Bereavement in the workplace
The COVID-19 pandemic has caused death tolls to increase rapidly which means that more employees may be experiencing the death of a loved one.
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The vehicle was of satisfactory quality – Claim dismissed!
Although the vehicle had covered an additional 17,000 miles since purchased, the Claimant alleged the vehicle was not of satisfactory quality at the point of sale.
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Facebook dismissals – Always know your policy and follow procedure
To be precise, the employer was ordered to pay £28,560 after this case was heard at Newcastle Upon Tyne Employment Tribunal.
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Furlough Update – The Sixth Direction
Firstly, the direction confirms that furlough has been extended until 30 April 2021. Current levels of support to employers remain unchanged.
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Historic workshop hearing loss claim discontinued
A former employee alleged that he had suffered hearing loss caused by excessive noise from the use of pneumatic tools.
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Click and collect to continue in Scotland
Sensibly, outdoor car lots have been classified amongst those retailers selling “essential items”.
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Insurers lose Business Interruption Insurance Appeal
Business Interruption insurance came to prominence in 2020 due to the policies which have cover for disruption caused by infectious/notifiable diseases.
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