Legal Updates

Lawgistics legal updates are written by our team in response to legal concerns and challenges faced by automotive businesses on a daily basis.

The regular updates will provide you with important information including case studies and advice regarding Employment, Health and Safety, Trading Standards and Consumer regulations.

Legal Helpline

Our experts can help with a wide range of legal queries over the telephone or via email. They provide straightforward, friendly advice and practical legal solutions that you can confidently implement yourself.

Casework Service

If you need assistance with an issue like drafting an email or letter, reviewing paperwork, chasing debts, issuing or defending a court claim then our specialist help is at hand.

Our team can provide advice and support on the prevention, management and resolution of in-depth legal issues and queries. We will work collaboratively with you to handle correspondence to and from your customer, supplier, solicitors, Trading Standards Officers, DVSA, the courts and other enforcement officers plus keep you informed along the way.

Areas we can help with

• check Consumer Disputes
• check Unfavourable Reviews
• check Employment Tribunals
• check HR Policies and Procedures
• check Trading Standards Advice
• check Financial Ombudsman Disputes
• check Credit Card Chargebacks
• check Finance Firm Clawbacks
• check Trade to Trade Problems
• check Auction House Disputes
• check Health & Safety Policies
• check DVSA & MOT Queries
• check Data Protection Regulations
• check County Court Claims

Online Stationery Forms

As a member, you have access to an online account that allows you to use and manage our motor trade stationery forms.  You won’t have to worry about updating the forms as they will always be our latest version and can be quickly filled in, emailed or printed out, and filed securely online.

You also have the option to upgrade to our premium forms which include additional benefits such as image and video upload, vehicle and address look up and the ability to customise the forms to tailor them to your own business needs.

All included

• check Service and Repair Invoice
• check Visual Safety Checklist/Estimate
• check Pre-Delivery Inspection
• check Vehicle Hire Agreement
• check Vehicle Purchase Appraisal
• check Vehicle Sales Invoice
• check Vehicle Order Form
• check Vehicle Trade Sales Invoice
• check Unroadworthy Vehicle Sales Invoice
• check Sale or Return Agreement
• check Test Drive Agreement
• check Distance Sale Agreement

Compliance Software

HR Manager is cloud-based software designed to assist employers manage their legal obligations in relation to Employment Law, Human Resources, Health & Safety and Data Protection.

In using HR Manager business owners, directors and management can delegate responsibilities and duties to designated people within the business whilst monitoring compliance from their desktop. With no limitations on users, locations, departments, employees or storage, HR Manager will meet the requirements of any sized company, group or organisation.

Fully utilising HR Manager will demonstrate best practice, assist in the meeting of legal obligations and show due diligence.

Track and manage employee holidays, lateness and absences

• check cross reference departments for holiday clashes
• check calculate holiday allowances
• check record absences and monitor lateness
• check option to use the Bradford Factor

Keep employment contracts and company policies up to date

• check create and issue employment contracts
• check design and publish a company handbook
• check save time by not having to fill out downloaded templates
• check ensure you are always using the latest version

Track and manage employee appraisals, performance reviews and disciplinaries

• check simple step by step instructions to follow
• check easy to use forms and template letters
• check upload meeting notes, recordings and employee feedback
• check flag management concerns and set reminders

Manage and monitor company health & safety duties and responsibilities

• check create a policy and procedure handbook
• check carry out and review risk assessments and inspections
• check log and record accidents, incidents and near-misses
• check flag management concerns and set reminders

Manage your GDPR duties and responsibilities

• check carry out an in-house data audit
• check identify your lawful basis for processing personal data
• check issue data controller contracts
• check create privacy notices

Warranty Management System

Driver Options is our digital solution to help motor dealers run their own warranties legally, maximising profit with minimum cost. It includes an online management account which creates warranty forms from a template written by our legal team.

If you are switching from insurance warranties or looking to improve your existing warranty paperwork, Driver Options is all you need. It is quick to set up and easy to use.

Your online management account includes unlimited standard forms and unique claim reporting system. The forms are simple to complete and can be printed out or emailed to your customer, with a copy automatically filed online.

• check Online Management Account
• check Standard Warranty Forms
• check Claim Reporting System

You also have the option to upgrade to our premium forms which include additional benefits like vehicle and address look up to help fill out the forms quicker. It also includes image and video upload so you can record the condition of the vehicle at point of sale, and the ability to customise the warranty forms to tailor them to your own business needs.

• check Address and Vehicle Look Up
• check Image and Video Upload
• check Custom Warranty Forms

If you do not have the facilities to do warranty repairs or simply don’t want to handle the claims, you can select our warranty administration service and we will do the hard work for you. The service includes a 24/7 claims helpline for your customers, an administration service run by our ATA qualified engineer and access to a national network of garages.

• check 24/7 Claims Helpline
• check Administration Service
• check National Network of Garages

“Running your own warranties has never been simpler with this unique approach to satisfy customer expectations and ensure excellent service every time. A dynamic warranty scheme, highly recommended by hundreds of motor dealers.”