Membership Packages

Legal Updates

Lawgistics legal updates are written by our team in response to legal concerns and challenges faced by automotive businesses on a daily basis.

The regular updates will provide you with important information including case studies and advice regarding Employment, Health and Safety, Trading Standards and Consumer regulations.

Legal Helpline

Our experts can help with a wide range of legal queries over the telephone or via email. They provide straightforward, friendly advice and practical legal solutions that you can confidently implement yourself.

Casework Service

If you need assistance with an issue like drafting an email or letter, reviewing paperwork or chasing debts then our specialist help is at hand.

Our team can provide advice and support on the prevention, management and resolution of in-depth legal issues and queries. We will work collaboratively with you to handle correspondence to and from your customer, supplier, solicitors, Trading Standards Officers, DVSA and other enforcement officers plus keep you informed along the way.

If your case goes to court, you are entitled to subsidised assistance on transfer to our associated company, Lawgistics Litigation for the Motor Trade CIC.

• Consumer Disputes
• Unfavourable Reviews
• Employment Tribunals
• HR Policies and Procedures

• Trading Standards Advice
• Financial Ombudsman Disputes
• Credit Card Chargebacks
• Finance Firm Clawbacks

• Trade to Trade Problems
• Auction House Disputes
• Health & Safety Policies
• DVSA & MOT Queries

• Data Protection Regulations
• County Court Claims

Compliance Software

HR Manager is cloud-based software designed to assist employers manage their legal obligations in relation to Employment Law, Human Resources, Health & Safety and Data Protection.

In using HR Manager business owners, directors and management can delegate responsibilities and duties to designated people within the business whilst monitoring compliance from their desktop. With no limitations on users, locations, departments, employees or storage, HR Manager will meet the requirements of any sized company, group or organisation.

Track and manage employee holidays, lateness and absences

• cross reference departments for holiday clashes
• calculate holiday allowances
• record absences and monitor lateness
• option to use the Bradford Factor

Keep employment contracts and company policies up to date

• create and issue employment contracts
• design and publish a company handbook
• save time by not having to fill out downloaded templates
• ensure you are always using the latest version

Track and manage employee appraisals, performance reviews and disciplinaries

• simple step by step instructions to follow
• easy to use forms and template letters
• upload meeting notes, recordings and employee feedback
• flag management concerns and set reminders

Manage and monitor company health & safety duties and responsibilities

• create a policy and procedure handbook
• carry out and review risk assessments and inspections
• log and record accidents, incidents and near-misses
• flag management concerns and set reminders

Manage your GDPR duties and responsibilities

• carry out an in-house data audit
• identify your lawful basis for processing personal data
• issue data controller contracts
• create privacy notices

Warranty Management System

Driver Options is our digital solution to help motor dealers run their own warranties legally, maximising profit with minimum cost. It includes an online management account which creates warranty forms from a template written by our legal team.

If you are switching from insurance warranties or looking to improve your existing warranty paperwork, Driver Options is all you need. It is quick to set up and easy to use.

Your online management account includes unlimited standard forms and unique claim reporting system. The forms are simple to complete and can be printed out or emailed to your customer, with a copy automatically filed online.

• Online Management Account
• Standard Warranty Forms
• Claim Reporting System

You also have the option to upgrade to our premium forms which include additional benefits like vehicle and address look up to help fill out the forms quicker. It also includes image and video upload so you can record the condition of the vehicle at point of sale, and the ability to customise the warranty forms to tailor them to your own business needs.

• Address and Vehicle Look Up
• Image and Video Upload
• Custom Warranty Forms

If you do not have the facilities to do warranty repairs or simply don’t want to handle the claims, you can select our warranty administration service and we will do the hard work for you. The service includes a 24/7 claims helpline for your customers, an administration service run by our ATA qualified engineer and access to a national network of garages.

• 24/7 Claims Helpline
• Administration Service
• National Network of Garages

“Running your own warranties has never been simpler with this unique approach to satisfy customer expectations and ensure excellent service every time. A dynamic warranty scheme, highly recommended by hundreds of motor dealers.”