We are committed to safeguarding the privacy of our Members, Associate Members, Clients, Prospects and Website Visitors; this notice sets out how we will treat your personal information.

Identity of the Data Controller

Lawgistics Limited of Vinpenta House, High Causeway, Whittlesey, Cambridgeshire, PE7 1AE is the Data Controller. Our ICO registration number is Z2801426.

Contact Details of the Data Protection Officer

Joel Combes is the Data Protection Officer and can be contacted at [email protected]

Purposes and legal basis for processing

Personal details given to, or collected by Lawgistics, will be used to provide legal advice, administer clients self funded warranties, produce invoices, take payment, deliver orders and send our legal updates and marketing material. This data will be processed on the lawful basis of contract and legitimate business.

Both inbound and outbound telephone calls to our office are recorded. These recordings will be processed on the lawful basis of legitimate interest. The legitimate interest being pursued is quality control and employee training.

CCTV footage is also captured on our premises. These recordings will be processed on the lawful basis of legitimate interest. The legitimate interest being pursued is keeping the property, employees and visitors safe and secure.

Third party recipients of your data 

To ensure your personal details are kept safe we store them digitally on virtual servers hosted in a UK data centre.

In the course of business, our IT support companies will have access to your details. We may also pass your details on to third parties such as payment services, specialists consultants, assessors or barristers.

All our website financial transactions are handled through our payment services provider, Realex Payments. You can review the Realex Payments privacy policy at www.realexpayments.co.uk. We will share information with Realex Payments only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

We have agreements in place with all these third party recipients of your data, to ensure they are looking after your data to GDPR standards.

Retention periods

Contact details for marketing purposes will be kept indefinitely by Lawgistics Ltd unless you opt out, request them to be deleted, close your business or change address. Telephone recordings and CCTV footage will be kept for a period of 6 months.

All other personal data, unless otherwise advised, will be kept for a period of 7 years in order to comply with HMRC requirements. 

Your rights in regard to your personal data

As a Data Subject you have a number of rights in regard to your personal data and these include the right to request from Lawgistics Ltd access to and rectification or erasure of personal data or restriction of processing concerning your data or to object to processing as well as the right of data portability. More information on these rights can found on the website of Information Commissioner’s Office at www.ico.org.uk.

Consent

Where we have processed personal data on the lawful basis of consent, you have the right to withdraw this consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Right to Complain

You have the right to complain to the Information Commissioners Office at www.ico.org.uk about any breach in regard to your data.

Provision of data

In most cases, the provision of your personal data is necessary to enter into a contract with us.

Changes to this policy

We reserve the right to amend or update this policy at any time. The latest version will be available on our website at lawgistics.test and in our reception area.

Cookies

Our website uses cookies. By using our website you consent and agree to our use of cookies in accordance with the terms of this privacy notice. A cookie consists of a piece of text sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both ‘session’ cookies and ‘persistent’ cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; and other uses. We will use the persistent cookies to: enable our website to recognise you when you visit; and other uses.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

Our payment services providers may also send you cookies.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’, and selecting ‘Block all cookies’ using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.