Used vehicles – a treasure trove of personal data and a data breach in the making (revisited) but a solution is now to hand
Protecting your customers’ privacy should be a standard level of care for all dealerships.
Climbing Kilimanjaro for Ben – Joel’s Diary
Each team member helped me believe I could go that little bit further than I imagined and made my dream of climbing Mount Kilimanjaro possible.
A little help from my friends
The pandemic will always serve as a bitter reminder to me that life is both precious and unpredictable.
Alternative Dispute Resolution (ADR) – The Facts
For our traders, there are two information requirements which are set out in Part 4 of the Regulations.
Warranties – The Legal Requirements when Selling Second Hand Cars
In addition to having their legal rights a customer may be offered a warranty by the car dealer on a voluntary basis.
Top Tips on How to Choose the Best Warranty for Your Used Car Sales
With so many warranty companies offering so many types of warranties it can get very confusing and extremely difficult to know which one to choose.
GDPR and avoiding a fine of up to 20 million Euros
The GDPR (General Data Protection Regulations) is a European piece of law which will apply to UK businesses from May 2018.
Employers Statutory Duties under the Health and Safety at Work etc. Act 1974
Accidents are best described as being unplanned and undesired events that lead to injury to persons, or damage to plant, property and equipment.
Managing Health & Safety at Work – An Employers Guide to Risk Assessment
There are 5 essential steps to conducting a successful risk assessment for those operating in motor vehicle repair.
The Consumer Rights Act 2015 – What are the Customers’ Legal Rights when Buying a Used Car?
According to the Act, a consumer is “someone acting for purposes which are wholly or mainly outside that individuals trade, business or profession”.
County Court Claims and County Court Judgements (CCJ’s)
A claim form should never come as a surprise to anyone. The Civil Procedure Rules, introduced in 1999, are all about making genuine efforts to settle a claim.
Distance Selling – Used Car Sales
Helping the occasional customer by taking a deposit over the phone and delivering a vehicle to them, should not require you to provide all the distance contract information and cancellation rights.
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