Mind your language when speaking to customers!
When something goes wrong with the car it is all too convenient to describe it as “defective” or “faulty”.
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Do Trading Standards know the Consumer Rights Act?
Turning up unannounced is no longer allowed unless it is to an area accessible to the public.
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Employment tribunal ruled regular voluntary overtime should be included in holiday pay
Holiday pay is the area of law which has seen some significant recent developments.
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Financial penalty in force for employers failing to pay employment tribunal awards
A warning notice is served on the employer requesting a payment of the due money within 28 days.
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Fault did not render the vehicle of unsatisfactory quality – Claim dismissed
A Lawgistics Pre Delivery Inspection checklist would help evidence that the vehicle was in the best possible condition when it was sold.
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Non compete Clause
The Government is currently asking for a call of evidence regarding the non compete clause.
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Trading Standards Prosecute a Trader
Dealer made it clear that it was a private sale.
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Plastic – the car dealer’s inflexible friend
Credit cards and debit cards do not offer a guaranteed form of payment for goods or services.
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Coming to law with clean hands in the smoke of dirty emissions
Beware several major brands as well as BMW, seek to enforce protection of their Trade Marks.
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Travel time at work…
Fines for failing to pay national minimum wage are substantial.
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My religion is better than yours…
An employee is of course entitled to express or manifest their religious beliefs whilst at work.
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Insurance for courtesy car users and test drives
In the event that the driver does not hold a valid license, the insurer may refuse to consider a claim.
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