Conduct of customers
It is the case that traders can be faced with numerous scenarios following the sale of a vehicle.
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Aggressive, offensive emails
What is or is not offensive language can depend on the sensitivity of the receiver.
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Trading Standards Interviews
We find that Trading Standards Officers don’t always know their stuff as well as we do!
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Dealer gets to keep deposit – Court confirms
The sale could not proceed through no fault of the dealer.
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Employment contract to be issued on day one
Currently, this right only applies to employees and you have up to two months.
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Recoup training fees from a departing employee
An employee has the right to bring their employment to an end at any time by resigning with the appropriate notice.
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Your staff and the menopause
Flexible working arrangements are likely to go a long way towards helping menopausal employees through.
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“Fake” solicitor’s “fraudulent misrepresentation” accusation backfires!
It is a very serious matter to use the title of “solicitor” unless both qualified and authorised by the Law Society.
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Carry out a full investigation before you terminate an employee!
Proceedings were issued against Tesco for unfair dismissal and wrongful dismissal.
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Beware of rolling contracts
As in most cases, the devil is in the detail and clients should not rely on anything a sales person has told them.
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Name your price, show your price
The Chartered Trading Standards Institute has produced a helpful guide to assist traders with pricing requirements.
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Finance commissions
Have you been contacted with demands to payback commission for any reason?
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