Contractual Mistake – Consumer bound by intended price rather than the price given by the trader in error…
The consumer argued that she had simply paid the asking price.
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A tale to warm the hearts of car dealers everywhere
Get everything in writing. He said/she said will not get you across the line if the consumer decides to lie or exaggerate.
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It’s not just women’s problems
Women and Equalities Committee open inquiry into existing discrimination legislation and workplace practices around the menopause.
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Terms & Conditions
We can provide an overview of them plus tips on how to close any potential loopholes.
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Do we have a deal?
As the letter before action sent to the main dealer produced no joy, legal proceedings were inevitable.
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Stop Scams UK
Never transfer money to alternative account details when requested by a means of electronic communication, even if it seems as if it is from the other party.
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Disagreement over question to put to an expert
The expert view on the likely condition at the point of sale is an essential question to establish whether on the balance of probabilities a trader is liable for the repair.
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How strong is your relationship with your warranty provider?
Our client sells a warranty to their customer, customer makes a claim, warranty DOES NOT PAY OUT the claim, and customer is unhappy!
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Communication is key – especially when dealing with the regulator!
If you receive a letter from the FCA requesting the details mentioned in this article you need to comply.
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A duty to furlough?
Why should the public subsidise a job which is redundant
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HSE update – Control Of Substances Harmful to Health (COSHH)
COSHH requirements will be particularly relevant for any business running a repairs workshop.
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Part ex to clear?
Phrases which we often hear such as: “sold as seen”, “sold for spares and repair”, and “no warranty given” are generally done in an incorrect manner.
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