Customer complains to Financial Ombudsman Service – Who pays?
Clients are increasingly aware that if a complainant takes a matter to the Financial Ombudsman then the case may become chargeable and a fee of £450 will need to be paid even if you are in the right.
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Forced retirement at age 65 is given thumbs up – in principal
Given this ruling the case must now go back to the High Court to decide whether the proviso is in fact met.
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Block Exemption – the future of Independent Garages
Block Exemption legislation has permitted independent garages to service vehicles and maintain the validity of manufacturers warranties.
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Requirements for a Stress Policy
You must firstly acknowledge there will be sufferers of stress in any organisation and secondly to take steps to tackle the issues giving rise to stress.
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Invitation to Dismissal meeting must state the employer is contemplating a dismissal
In a recent case it was held that the Step 1 dismissal letter must state the employer is contemplating dismissal.
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Transition of Disciplinary and Grievance Procedures – when will it take effect in practical terms
A timetable for employers and employees to understand when the new or old rules apply.
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Disciplinary and Grievance Procedures as from 6 April 2009
ACAS have produced a Code of Practice for handling the new procedures.
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Warning for Distance Selling E-Traders
If the Distance Selling Regulations are not complied with then the customer could have the use of a car entirely free of charge.
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Failure to comply with Health & Safety Improvement Notice
Engineering company company leave employees out in the rain
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Harassment under Race Discrimination Legislation
Employers would be wise to consider this article before bidding farewell to an employee
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Even hands free phones won’t exclude legal liability
Clearly the best advice would be to switch off mobile phones before driving.
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Trading Standards prosecutes London Trader for supplying an unsafe tyre
Motor trader A1 Autocentres Ltd was fined £2,000.
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