The short-term right to reject under the Consumer Rights Act 2015
Review your sales documents and if you do not already have one, add a term which is drawn to the customer’s attention that they must get the vehicle back to you if they want to reject it.
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Repairs, it’s all about consent…
Do you have authorisation to repair?
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Dartford Crossing News!
You can now no longer pay at the barriers and need to manually pay in a different format to avoid penalty charges.
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Disability – Type 1 or Type 2?
For a condition to be classed as a disability, the condition must have a substantial and long term effect on day to day activities.
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Replacement engines – beware of easy rejection claims!
If changes have been made to the engine size or fuel type then this may affect the vehicles tax.
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County Court Judgments (CCJs)
The average value of a CCJ against a business was £3283.
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Court reduces consumer claim of £10,000 to just £230…
The Judge found that the defects did not render the car of unsatisfactory quality at the point of sale
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Warning: HMRC to investigate Company Car and Courtesy Car Taxation and Employee use of Demonstrator vehicles
Even if an employee borrows a luxury vehicle just for a weekend, this must be correctly recorded.
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Employees and Alcohol
How far can employers, realistically go in terms of controlling an employee’s social habits, when alcohol is concerned?
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Agency workers
Whilst they are seen as temporary staff, it is important to remember that the workers are directly under your supervision and you still have responsibilities for their safety.
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When a sheriff arrives
If you are faced with a court order to pay the other party, we recommend this is paid as soon as possible.
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New rules mean a customer can reject a car within the first 30 days after purchase
The slight saving grace for dealers is that it is down to the consumer to show there is a fault and that it was present at the time of delivery.
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