Farewell to furlough
You should have already had a conversation with those employees who still remain on furlough regarding the scheme’s end.
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Nothing Predictable in the County Court – Except Unpredictability!
Some of you might well say: “devoid of any common sense…”
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A New MOT is Not Absolute Defence to “Unroadworthy” Prosecutions
Clients ought to avoid relying entirely on a MOT pass and should undertake a comprehensive and honest pre-delivery inspection.
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E10 fuel to replace petrol and what it means?
Unlike with petrol/diesel misfuelling, a one-off mistake at the pumps is not likely to cause any lasting damage, providing the correct fuel is used as soon as possible.
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Cessation of MOT licence averted
The VEM’s findings amounted to a breach of the provisions of the Motor Vehicles (Tests) Regulations 1981 (as amended) and disciplinary action was commenced.
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Court win shows the importance of evidence
Consumers don’t always win even if the fault occurred within the first six months of purchase.
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Summary of our workshop at the National Automotive Industry Day
Consumers, Complaints & Compensation Claims – Protect Yourself
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Statutory rights as a trader – B2B
Traders are offered protection under the Sale of Goods Act 1979 (SOGA) and the Misrepresentation Act 1967.
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Changes to self-isolation rules
If you do not self-isolate in accordance with the rules, you could be fined anywhere between £1,000 and £10,000.
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Complaints are not going to go away
We see too many cases where our client has failed to engage with a customer correctly in the hope that the issue will disappear.
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Are you ready to be Mystery Shopped?
It could be assumed the FCA will pick on the “big players” as that will have the desired impact if they need to hand out any enforcement notices for noncompliance.
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Beware of bank details sent by email!
Hackers can get into an email account and monitor it, waiting for the right moment.
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