webuyanycar.com valuations taken to task by the OFT
95% of customers selling their car to webuyanycar.com received less for their vehicle than the original website valuation.
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References to ex employees – Beware when writing
If employers choose to make references then they undertake a duty of care to insure that the content of the reference is factually correct.
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Used cars still the OFT’s number one complaint
A Consumer Direct spokesman suggested a number of reasons for many complaints is due to the sellers refusing to deal with legitimate complaints.
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Consumer Credit Licence: Company & Individual Controllers
These provisions were brought in to stop a person who has convictions or are unfit to hold a licence putting the licence in ‘the wife’s name’.
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DIY Credit Licence not allowed!
The moral of this story is that you can only trade in the name that is on the Credit licence.
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The case of potential religious discrimination: Cherfi vs G4S Security Services
This case demonstrated that employers can put the operational needs of the business first.
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The case of the self employed car valeters and their treatment as employees
The valet’s lodged employment tribunal claims against their employers asking for clarification as to their status.
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VAT Information on Invoices
VAT registered businesses are legally required to include additional information on Invoices.
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Distance Selling Regulations – Beware
You could end up with the customer having 3 months and 7 days to cancel the deal and give you back the car FOR NO REASON!
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Company Information required on websites, emails and text messages
As a result of changes in the Companies Act and under the Electronic Commerce (EC Directive) Regulations there are now several pieces of information that must now be included.
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OFT New Action Plan
A focus on high impact enforcement to influence the change of behaviour, and improve consumer, credit and competition regimes.
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Ofcom confirms ban on ‘rollover’ contracts from December 2011
We receive a continual trickle of complaints about utility companies holding businesses to ransom.
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