Insurers will turn down claims for theft when security features are ‘thief proof’
This case highlights the need for dealers to have a very strict key control policy.
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Claims for car hire in accident claims
Hire companies have sought to charge credit on high short terms hire charges and interest on the charges payable from the time the car comes off hire until the date of judgement in Court.
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Cutting Overheads – Short Term Working
In order to facilitate a period of Short Term Working, you must have previously made provision to implement such a procedure in your contract of employment.
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Auction buying – which game rules are you playing?
The traditional motor auction houses exclude Sale of Goods rights (satisfactory quality/fitness for purpose etc) for dealers because the Unfair Contract Terms Act ‘UCTA’, allows them to do so.
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Customer Complaints – Be helpful but beware
If you do the repair and it doesn’t cure the problem then you have started down a slippery slope.
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County Court Claim Forms
If you receive a County Claim form here are some helpful tips.
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Prosecuted for saying ‘sold as seen’ and failing to check mileage history
Motor retailers need to be aware that the ‘new’ regulations are requiring checks to be done on cars taken into stock.
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PPI claims continue to come through
Remember, if you receive a complaint, you are required to respond within a fixed time frame so don’t sit on it.
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Sale of Goods Act
The seller of the vehicle has to prove the vehicle was satisfactory at the point of sale.
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The Green Deal – Are you as green as you think…
The private sector has an estimated £7 billion to earn from this initiative.
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Why consultation during redundancies is so important
Consultation during redundancy is so important, as it can lead to payment of compensation, further down the line regardless of whether the redundancy was fair or not.
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Case Study: Disability Discrimination and ‘Reasonable Adjustments’
The employee was deemed capable of rehabilitation, and thus should have been offered a phased return with light duties.
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