Top Tips to help prevent card not present fraud

legal updates

APACS the UK Trade Association for Payments has issued guidance with Ten Tips to help spot and stop the card-not-present-fraudsters.

Read our disclaimer keyboard_arrow_down

This website content is intended as a general guide to law as it applies to the motor trade. Lawgistics has taken every effort to ensure that the contents are as accurate and up to date as at the date of first publication.

The laws and opinions expressed within this website may be varied as the law develops. As such we cannot accept liability for or the consequence of, any change of law, or official guidelines since publication or any misuse of the information provided.

The opinions in this website are based upon the experience of the authors and it must be recognised that only the courts and recognised tribunals can interpret the law with authority.

Examples given within the website are based on the experience of the authors and centre upon issues that commonly give rise to disputes. Each situation in practice will be different and may comprise several points commented upon.

If you have any doubt about the correct legal position you should seek further legal advice from Lawgistics or a suitably qualified solicitor. We cannot accept liability for your failure to take professional advice where it should reasonably be sought by a prudent person.

All characters are fictitious and should not be taken as referring to any person living or dead.

Use of this website shall be considered acceptance of the terms of the disclaimer presented above.

Our last article on credit card fraud provided a lot of interest. 

APACS the UK Trade Association for Payments has issued guidance with Ten Tips to help spot and stop the card-not-present-fraudsters.

  • Is the sale too easy? Is the customer disinterested in the price or details of the goods? Are they a new customer?
  • Are the goods high-value or easily resalable?
  • Is the sale excessively high in comparison with your usual orders? Is the customer ordering many different items?
  • Do they seem unlike your usual customer?
  • Is the customer providing details of someone else-s card e.g. that of a client or family member?  Is the customer reluctant to give a landline contact phone number – are they only prepared to give a mobile number?
  • Does the address provided seem suspicious? Has the delivery address been used before with different customer details?
  • Is the customer being prompted by a third party whilst on the phone?
  • Is the customer attempting to use more than one card in order to split the value of the sale?
  • Does the customer seem to lack knowledge of their account?
  • Does the customer seem to have a problem remembering their home address or phone number? Does the customer sound as if they are referring to notes?  Extra vigilance can help prevent CNP fraud.

AND REMEMBER authorisation does NOT guarantee payment.  It only confirms;

Profit BoxDevelop your people like your business depends on it

What most people don’t know is that talent development doesn’t have to be complicated, high risk or expensive. Once they integrate key development stages, the results can be remarkable. Empower your team. Lead your industry. We’re your strategic learning partner, driving performance by moving skills forward.

  • that the card has not been reported lost or stolen
  • there are sufficient funds in the account to cover the transaction

Dennis ChapmanIn remembrance of Dennis Chapman 1951 -2015Read More by this author

Related Legal Updates

Stop Scams UK

Never transfer money to alternative account details when requested by a means of electronic communication, even if it seems as if it is from the other party.

Summary of our workshop at the National Automotive Industry Day

Consumers, Complaints & Compensation Claims – Protect Yourself

Beware of bank details sent by email!

Hackers can get into an email account and monitor it, waiting for the right moment.

Scam – They’re Behind You!! Oh No, They’re Not…

One company estimates they saved customers over £25k in deposits by warning callers of the fake business.

Car cloning – how to avoid being stung!

For buyers, there are a number of clues. For example, the V5C might be missing or is not registered to the seller’s address.

What is a payment redirection scam?

Emails, text messages and telephone numbers can be spoofed, so they are made to look genuine.

Further caution warned over electronic payments scam

Pay in an undisclosed “mystery” sum (a few pounds and pence) and ask the customer to notify the client what amount did they received, before the bulk is transferred.

Get in touch

Complete the form to get in touch or via our details below:

Phone
01480 455500
Address

Vinpenta House
High Causeway
Whittlesey
Peterborough
PE7 1AE

By submitting this quote you agree to our Terms & Conditions and Privacy & Cookies Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.