COVID-19: How to turn your telephone into a profit centre without wasting marketing spend

legal updates

It seems likely that the telephone, video and Zoom will all have a greater role to play in the sales departments of dealerships.

Read our disclaimer keyboard_arrow_down

This website content is intended as a general guide to law as it applies to the motor trade. Lawgistics has taken every effort to ensure that the contents are as accurate and up to date as at the date of first publication.

The laws and opinions expressed within this website may be varied as the law develops. As such we cannot accept liability for or the consequence of, any change of law, or official guidelines since publication or any misuse of the information provided.

The opinions in this website are based upon the experience of the authors and it must be recognised that only the courts and recognised tribunals can interpret the law with authority.

Examples given within the website are based on the experience of the authors and centre upon issues that commonly give rise to disputes. Each situation in practice will be different and may comprise several points commented upon.

If you have any doubt about the correct legal position you should seek further legal advice from Lawgistics or a suitably qualified solicitor. We cannot accept liability for your failure to take professional advice where it should reasonably be sought by a prudent person.

All characters are fictitious and should not be taken as referring to any person living or dead.

Use of this website shall be considered acceptance of the terms of the disclaimer presented above.

If incoming telephone sales enquiries were considered to be important pre-Covid, how would you rate their importance now?  It’s probably fair to say they are far too important for the sales person to have not secured a positive next step.  

It seems likely that the telephone, video and Zoom will all have a greater role to play in the sales departments of dealerships over the coming weeks and months. 

So, what are the essential starting points of making better connections and converting more telephone enquiries to sales?

Click on the link below to watch a video which covers taking the ‘News at 10’ approach to handling incoming telephone sales enquiries:
How to turn your telephone into a profit centre without wasting marketing spend

If you are a business owner or senior executive and would like to schedule a 10 minute discovery call to discuss the topic in greater detail, click on the calendar below:

Profit BoxDevelop your people like your business depends on it

What most people don’t know is that talent development doesn’t have to be complicated, high risk or expensive. Once they integrate key development stages, the results can be remarkable. Empower your team. Lead your industry. We’re your strategic learning partner, driving performance by moving skills forward.

Nick HortonSales Trainer/Keynote SpeakerRead More by this author

Related Legal Updates

Lateness in the workplace

Employers are within their rights to expect all employees to be punctual.

A good sickness and absence policy will make it clear what is expected

Businesses now need to balance the continuing engagement and productivity of staff in work.

Letting them fly solo: pre-flight check

Check that your insurance covers unaccompanied test drives.

COVID-19: How Would You Rate the Wellbeing and Mindfulness of Your Team?

It is important to recognise early warning signs of the potential onset of mental health challenges.

COVID-19: Will Your Attitude Test Positive When You Return to the Business?

Now is the time to look beyond the chaos, tap into your brilliance and believe in yourself.

COVID-19: Keeping your staff’s skills sharp

Furlough leave does not mean that your staff are prevented from undertaking training.

Christmas parties can be a nightmare… from an HR point of view

Whether on your premises or at an outside location then you have responsibilities under employment and health and safety laws.

Get in touch

Complete the form to get in touch or via our details below:

01480 455500

Vinpenta House
High Causeway

By submitting this quote you agree to our Terms & Conditions and Privacy & Cookies Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.