I’m bringing the car back because…Your stories
weird, the wonderful and the downright ridiculous reasons that consumers have wanted to return their cars.
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Watching the clock??
It is not against the law to sell a vehicle that has been clocked.
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New Fight against Parking Fines:
Afree website which generates letters of appeal for individuals and businesses with parking tickets.
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Consumer Rights Act 2015 – Rejects and refunds
Looks like you would have to give a refund within 14 days of the customer exercising their right to reject.
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Is your selling going the distance?
The regulations allow the consumer 14 days to cancel a purchase that has been made.
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Fit for work?
A new Government scheme.
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I’m bringing the car back because…
It would be interesting to find out some of the weirdest, funniest and just downright craziest reasons that customers have given for attempting to return a vehicle after purchase.
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Holiday Pay – Carrying over entitlement to the next year
If an employee is on long term sick, they are entitled to carry any untaken holiday, whether they were able to take it or not, for a period of 18 months.
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Increase in Minimum Wage – what does the next 12 months hold?
The minimum wage is set to increase again this October.
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Consumer Rights Act 2015-Video Evidence
One of the more onerous clauses in the Act will be the full right to reject the goods within the first 30 days for ANY fault.
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Are you breaching the new rules for FCA Regulated firms?
The first new rule came in on 2 January 2015 when the FCA introduced a ban on credit brokers charging a fee to customers.
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Refunds under the Consumer Rights Act 2015 – deductions for use by customer
Under the short-term right to reject, the customer appears to be entitled to a full refund.
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