You have 7 days to respond …or else!
Giving yourself some extra time is likely to result in a less emotional response and one that is likely to be more productive in terms of providing an effective after sale customer service.
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Be Ready for More Employment Law Changes
The following changes will come into effect at the start of the tax year, 6th April 2013.
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£46,000 fine for Bedfordshire dealer selling unroadworthy cars and a string of other offences
These included failing to check vehicles, failing to deal with customer complaints, providing false information and making certain charges for log books and to get a refund!
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A tall fire safety story about smart clothes
If you identify a problem with any risk assessment always ensure you act upon it and eliminate the hazard.
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Changes to local authority Health and Safety inspections
There is new guidance from HSE to local authorities to plan their visits based on the risk that they will find a problem.
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Facebook Friends – a danger post Employment?
Make it clear in a social media policy that any social media sites that are used for the business purposes are under your control.
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Real Time Reporting – Are you ready?
Real Time Information (RTI) will come into force from April 2013 as a method of reporting figures online direct to HMRC.
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Small Claims get bigger!
Good news for used car dealers as more claims to reject a car will now stay in the Small Claims Court.
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First Aid at Work
The Health and Safety Executive have issued draft guidance on amendments to the Health and Safety (First aid) Regulations 1981.
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Personal Protective Equipment (PPE)
HSE have also published a brief guide to PPE including safety helmets, gloves, eye protection, high visibility clothing, safety footwear, safety harnesses and respiratory protective equipment.
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HSE re-launches metalworking fluids website
Many garages will benefit from looking at the new updated Frequently asked Questions section of the HSE website.
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Juries – Do they have a clue?
Unable to reach a decision after 13 hours deliberation over a fairly simple legal issue.
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