Health & Safety fees are set to increase early in the New Year
The new guidelines increase the fines and encompasses non fatal Health and Safety offences. Individuals may now face custodial sentences.
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Potholes: Are they causing vehicle problems?
The most common problems these potholes create are in relation to suspension and tyre damage.
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Some Section 75 good news
As a reminder, credit card companies can give a full refund to customers who use a credit card to purchase a car for a value between £100 and £30,000.
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Chasing customers and businesses who owe you money
Sometimes, debtors will ignore chasing calls from our clients and/or will persist with the old ‘the cheques in the post’ type lines.
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Motor trader beware!
On the face of it the HPI reports in these particular cases do not appear to be worth the paper they are written upon given the lenders failure to update the records!
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Company Secretaries – check your headed paper!
Company law requires that certain information must appear on company headed paper, other official documents and websites.
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Customer Care and less can be more
The dealer will say the customer ‘bought the car’ and the customer will say the dealer ‘sold me the car’ implying that it was the other one that got them into this mess.
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Risks associating with carrying acetylene in vehicles
HSE recommend acetylene should always be transported in open vehicles where possible.
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BREAKING JUDGEMENT – Overtime could now be included in Holiday Pay
The Employment Appeal Tribunal has this week made a landmark decision in relation to the calculation of holiday pay.
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Parking Ticket Refunds
The situation only applies in cases where councils outsource parking enforcement to contractors.
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Car Insurance costs drop – allegedly!
The average third-party motor insurance premium fell by 19% during 2013.
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Test the water before you dive in…
Simply because a customer is stamping their feet and banging the table, don’t be brow beaten into being too helpful.
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