Increase in Minimum Wage – what does the next 12 months hold?
The minimum wage is set to increase again this October.
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Consumer Rights Act 2015-Video Evidence
One of the more onerous clauses in the Act will be the full right to reject the goods within the first 30 days for ANY fault.
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Are you breaching the new rules for FCA Regulated firms?
The first new rule came in on 2 January 2015 when the FCA introduced a ban on credit brokers charging a fee to customers.
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Refunds under the Consumer Rights Act 2015 – deductions for use by customer
Under the short-term right to reject, the customer appears to be entitled to a full refund.
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The short-term right to reject under the Consumer Rights Act 2015
Review your sales documents and if you do not already have one, add a term which is drawn to the customer’s attention that they must get the vehicle back to you if they want to reject it.
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Repairs, it’s all about consent…
Do you have authorisation to repair?
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Dartford Crossing News!
You can now no longer pay at the barriers and need to manually pay in a different format to avoid penalty charges.
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Disability – Type 1 or Type 2?
For a condition to be classed as a disability, the condition must have a substantial and long term effect on day to day activities.
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Replacement engines – beware of easy rejection claims!
If changes have been made to the engine size or fuel type then this may affect the vehicles tax.
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County Court Judgments (CCJs)
The average value of a CCJ against a business was £3283.
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Court reduces consumer claim of £10,000 to just £230…
The Judge found that the defects did not render the car of unsatisfactory quality at the point of sale
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Warning: HMRC to investigate Company Car and Courtesy Car Taxation and Employee use of Demonstrator vehicles
Even if an employee borrows a luxury vehicle just for a weekend, this must be correctly recorded.
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