Yorkshire Trading Standards prosecute Chequered Flag Car Sales
The investigations revealed several types of offences including the sale of written off cars sold as ‘immaculate’.
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OFT Guidance for Car Dealers acting as Credit Brokers
The guidance is over 70 pages long but there are some key aspects which dealers need to be aware of when conducting their business.
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Changes to RIDDOR
Particular attention has been paid in regards to the three day reporting requirement, which has now been extended to seven days.
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Garage mystery shops reveal problems
Regrettably a small number of garages were untruthful about the need to have extra work carried out.
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Heavy fines and costs for Backworth Motor Group in North Tyneside leaves them £30,000 down
The Defendants had received much advice from the Trading Standards Officers previously but had not acted upon it.
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BMW recall – Your liability as a Used Car Retailer
If these vehicles are sold as used cars after a recall has ended and the same defect occurs, you will be liable.
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New Rates of Statutory payments from April 2012
Take care to insure that these payments are made correctly, remember you maybe able to reclaim some sums back from the government.
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Insurers will turn down claims for theft when security features are ‘thief proof’
This case highlights the need for dealers to have a very strict key control policy.
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Claims for car hire in accident claims
Hire companies have sought to charge credit on high short terms hire charges and interest on the charges payable from the time the car comes off hire until the date of judgement in Court.
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Cutting Overheads – Short Term Working
In order to facilitate a period of Short Term Working, you must have previously made provision to implement such a procedure in your contract of employment.
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Auction buying – which game rules are you playing?
The traditional motor auction houses exclude Sale of Goods rights (satisfactory quality/fitness for purpose etc) for dealers because the Unfair Contract Terms Act ‘UCTA’, allows them to do so.
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Customer Complaints – Be helpful but beware
If you do the repair and it doesn’t cure the problem then you have started down a slippery slope.
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