Author: Nona Bowkis
Published: March 4, 2015
Reading time: 1 minute
This article is 7 years old.
Read our disclaimer keyboard_arrow_down
This website content is intended as a general guide to law as it applies to the motor trade. Lawgistics has taken every effort to ensure that the contents are as accurate and up to date as at the date of first publication.
The laws and opinions expressed within this website may be varied as the law develops. As such we cannot accept liability for or the consequence of, any change of law, or official guidelines since publication or any misuse of the information provided.
The opinions in this website are based upon the experience of the authors and it must be recognised that only the courts and recognised tribunals can interpret the law with authority.
Examples given within the website are based on the experience of the authors and centre upon issues that commonly give rise to disputes. Each situation in practice will be different and may comprise several points commented upon.
If you have any doubt about the correct legal position you should seek further legal advice from Lawgistics or a suitably qualified solicitor. We cannot accept liability for your failure to take professional advice where it should reasonably be sought by a prudent person.
All characters are fictitious and should not be taken as referring to any person living or dead.
Use of this website shall be considered acceptance of the terms of the disclaimer presented above.
We are still seeing complaints against our dealers for the mis-selling of PPI on car finance deals.
Most of the cases we are dealing with relate to finance deals from around 6 years ago and in general these are from customers taking a punt on a claim following encouragement from one of the consumer websites. Many of these customers cannot remember very much about the transaction and are probably disappointed when we send copies of documents which clearly show our dealers have been upfront and transparent.
Claims management companies are still trawling for customers from whom they can cream a high percentage of any successful claim and so we expect cases to continue to come in regardless of merit.
The Financial Ombudsman Service, who ultimately end up adjudicating on any PPI claims which are not settled, report that in the last six months of 2014, they dealt with 104,877 PPI complaints. Just over half are decided in the customer’s favour and so that leaves over 50,000 potentially spurious PPI claims.
As ever, if any Lawgistics members have any problems with PPI complaints, do contact us for assistance.