As a car dealer being taken to court, you may well feel that you will be judged before even stepping inside the courtroom when up against a consumer. The current climate seems to be all about consumers and their rights and can leave our dealers a little pessimistic about their chances in front of a judge.
However, it’s not all bad news as demonstrated by the outcomes in 5 of our cases which were heard in courts around the country last week.
In one case, we succeeded in preventing our client being made bankrupt. In three others, the consumers were all awarded less than 30% of what they tried to claim and in the other, the consumer’s claim was dismissed completely as our dealer had been thoroughly reasonable while the consumer had failed to provide enough evidence to convince the judge they had a case at all.
There are many factors which can influence the outcome of a court hearing and we work with all our clients to work out the correct strategy for their individual case. Of course the vast majority of our cases are resolved before they get to court but inevitably not all can be. If you want to give yourself the best chance of avoiding a miserable loss at court, do contact us as soon as you think a case could be heading that way.
Impression works with businesses across the automotive aftermarket supply chain such as parts suppliers, warehouse distributors, motor factors and independent garages. Covering all aspects of automotive aftermarket marketing, including social media, event management, customer newsletters and PR, Impression is able to quickly establish itself within a client’s business and work towards their objectives.
