Compulsory mediation – are the courts finally making a decision?
There is a clear motivation for parties to focus on resolution rather than dispute in legal matters.
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Consumer “Handcuffed” by Previous Consent Order
The judge read the consent order and the email from the customer’s solicitor and declined the customer’s application.
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Consumer “Handcuffed” by Deduction for Use Settlement
Don’t sign any contract unless you are fully aware of its terms!
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Lawgistics review RAC Maintenance and Repair Plans
How far above and beyond consumer rights do aftermarket warranties go?
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Motor Vehicle Block Exemption Order (MVBEO)
Without the law, consumers would find themselves in the position of being forced to have any work required on their vehicle undertaken only by an authorised agent of the manufacturer.
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Parents and Carers: New Protections at Work
Parents and carers will benefit from the following new employment protections that received royal assent in May 2023.
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An expert report is likely to be a key factor influencing a judge’s decision
The provisions of Part 35 of the Civil Procedure Rules (CPR) and its accompanying Practice Directions are very specific on what qualifies as independent expert evidence.
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Court management service raises money for charity
Members can leave the legal worries to us and can focus on their core business of selling vehicles, running their service and repair garages, and/or MOT testing centres.
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Another victory, but the problem has still not gone away!
The FOS confirmed in the article they had not yet published any final decisions on commission-related complaints.
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Unauthorised Repairs
The CRA is not a carte blanche for customers to spend what they want.
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New & Improved?
Defending proceedings issued relating to whether the lack of a CD player in a new car was an “upgrade” or not.
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Inspecting part-exchange vehicles
It is always a good idea to keep a paper trail for any transaction, especially in situations where representations are being made by a consumer.
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