While We Wait: Preparing for the FCA’s Review on Motor Finance Commissions
As anticipated, the FCA was not particularly helpful when questioned about the various issues of investigating complaints that were outside of the standard retention periods for documentation.
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FCA Commission Review: Separating fact from fiction in the wake of scaremongering
Attend a complimentary seminar hosted by the FCA for first-hand information – Scheduled for Wednesday, 24 January 2024.
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Employment Law: Carer’s Leave
The regulations explicitly safeguard employees from any detriment or dismissal resulting from taking or seeking to take carer’s leave.
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Employment Law: Annual Leave Changes
Several significant changes came into force on 1 January 2024 that affect the statutory annual leave and pay entitlements.
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The FOS reports over 10,000 motor finance complaints: Are we really surprised?
The good news currently is the FCA is focussing its attention on the lender and not our members.
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2024: The Year of Smarter Warranties in the Motor Trade
Unlocking 2024’s Potential: Discover how our revolutionary warranty management system can transform your business profits and efficiency!
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Assist your consumer… before it’s too late
If a consumer is ignored or refused assistance by you, and a repair is carried out, you will no longer be able to inspect the failed component.
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Warning to all! You must follow the orders of the court!
Had the consumer been reasonable, this issue could have been resolved without going to court.
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Lawgsitics review Autoguard Warranties
How far above and beyond consumer rights do aftermarket warranties go?
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We’re shut for Christmas
Lawgistics will close at 2 pm on Friday, 22 December 2023, and reopen at 9 am on Tuesday, 2 January 2024.
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Claim struck out for non-attendance
A twelve year old van, had been sold to a business without a warranty and more than 130,000 miles on the clock.
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Consequential loss: “There has to be a limit for which the defendant is held responsible.”
The consumer argued that she was unable to buy another vehicle since she could not afford one, hence the scale of her claim for transport costs.
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