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The consumers expectations of a 14 year old vehicle can still surprise you.

Author: Roxanne Bradley
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This article is 5 years old.

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Another successful Defence found our client leaving the Court room a winner.

A VW was purchased, the Consumer Rights Act 2015 was the applicable legislation. The purchase price was under £2,000 and the vehicle was over 14 years old!

The Claimant produced a report by a garage stating the vehicle was suffering from oil consumption and advised a replacement engine.

Of course, a vehicle of this age will have a degree of oil consumption and of course an engine replacement would always be beneficial on a 14 year old vehicle, however a vehicle consuming oil, was this actually a fault? And did this render the vehicle of unsatisfactory quality. We believed not!

The Judge agreed.

It goes to show, the consumers expectations of a 14 year old vehicle can still surprise you…

Roxanne Bradley

Legal Advisor

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