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Draw attention to any particular term that is of paramount importance to the customer.

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This website content is intended as a general guide to law as it applies to the motor trade. Lawgistics has taken every effort to ensure that the contents are as accurate and up to date as at the date of first publication.

The laws and opinions expressed within this website may be varied as the law develops. As such we cannot accept liability for or the consequence of, any change of law, or official guidelines since publication or any misuse of the information provided.

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In a recent case (Spreadex Ltd v Cochrane 2012) a Defendant was successful in arguing against payment of £50,000 of debts allegedly run up by his girlfriend’s young son who, without his knowledge or permission, has accessed his account.   

The Court found that the particular terms of the contract resulted in a significant imbalance in the rights of each party and therefore was deemed unfair under the Unfair Terms in Consumer Contracts Regulations 1999.  

When opening an account a user was faced with a 49 page agreement with closely printed and complex paragraphs.  The Court took exception to this fact also.

A Lawgistics top tip is for any motor dealer using online terms and conditions for internet sales to draw attention to any particular term that is of paramount importance to the customer in knowing what they are letting themselves in for, when using the website to purchase.

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Related Legal Updates

Claim Dismissed: No Proof of Fault at Purchase

Our member argued that numerous issues could have caused the overheating and ultimate failure.

Court Rules Against ‘Serial Returner’ in Distance Selling Dispute

It is clear from his evidence that his true intention was that he wanted the ability to reject the car at a time of his choosing.

The omni-channel approach and distance sales

The conclusion of a contract when purchasing a vehicle occurs when a deposit or the full purchase price is paid.

Always prep, check, then check again

If you state that every vehicle comes with a new MOT, then ensure that they do!

How to legally get rid of an uncollected vehicle

Unlike a notice to collect goods, a notice of intention to sell uncollected goods can be used for all types of conventional bailment, and not just where the goods were left for repair, valuation, or storage.

What are your legal obligations once you have a customer’s vehicle?

Bailment is one of the most common legal relationships that many businesses find themselves in with consumers.

Customer reneges on agreed not distance sale

Our member explained they do not offer a delivery service and do not engage in distance selling.

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