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Looking ahead to April, wage increase
From the 01 April 2018 the minimum wage will increase to the below:
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Garages aren’t legally required to take a customer’s address before repair or sale, but skipping it can stall Torts notices and court action when vehicles are abandoned or not collected.
Bailiffs at the Door? Not So Fast: When ‘Debt Collectors’ Have No Power
A consumer decided our member ‘owed’ them money and sent in so-called heavies to collect. Here is why they had no legal power to enforce anything and what to do if a similar letter lands on your desk.
The FCA has launched a consultation on a motor finance redress scheme that could see average payouts of around £700 where key commission arrangements were not disclosed.
Don’t Get Soaked: The Habitation Checks That Stop Motorhome Rejections
Buyers are rejecting motorhomes for damp, leaks and unsafe cabins. Here’s what to inspect in the habitation area and why a simple pre-sale check can save you a costly Consumer Rights Act dispute.
Can You Claim What You Haven’t Lost? The ‘No Loss’ Principle Meets s19 CRA 2015
A live claim against a member raises a sharp question: if no money has changed hands and only deductions are in dispute, has the claimant suffered a recoverable loss?
A customer drops off a car three months after purchase and asks for a refund. You might have a right to repair, but touch a spanner without clear permission and you could turn a winnable case into an unwanted rejection.
