The FOS reports over 10,000 motor finance complaints: Are we really surprised?
The good news currently is the FCA is focussing its attention on the lender and not our members.
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2024: The Year of Smarter Warranties in the Motor Trade
Unlocking 2024’s Potential: Discover how our revolutionary warranty management system can transform your business profits and efficiency!
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Assist your consumer… before it’s too late
If a consumer is ignored or refused assistance by you, and a repair is carried out, you will no longer be able to inspect the failed component.
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Warning to all! You must follow the orders of the court!
Had the consumer been reasonable, this issue could have been resolved without going to court.
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Lawgsitics review Autoguard Warranties
How far above and beyond consumer rights do aftermarket warranties go?
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We’re shut for Christmas
Lawgistics will close at 2 pm on Friday, 22 December 2023, and reopen at 9 am on Tuesday, 2 January 2024.
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Claim struck out for non-attendance
A twelve year old van, had been sold to a business without a warranty and more than 130,000 miles on the clock.
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Consequential loss: “There has to be a limit for which the defendant is held responsible.”
The consumer argued that she was unable to buy another vehicle since she could not afford one, hence the scale of her claim for transport costs.
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The office Christmas party season is here
Where an employee makes comments concerning a person’s body parts or style of dress that are intended to be good-natured but are perceived as offensive…
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What? You want me to pay after nearly 6 years?
After 5 years, 8 months, and 41,000 miles, there was a problem with the vehicle, and it ultimately required a new engine costing £4,600.
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The FCA means business
The FCA are closely monitoring how firms are putting their new rules in place and will take action against those that aren’t following them.
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Don’t be late!!!
As our member was leaving the court, the Claimant arrived, approximately 15 minutes after the allotted time.
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