Read our disclaimer keyboard_arrow_down
This website content is intended as a general guide to law as it applies to the motor trade. Lawgistics has taken every effort to ensure that the contents are as accurate and up to date as at the date of first publication.
The laws and opinions expressed within this website may be varied as the law develops. As such we cannot accept liability for or the consequence of, any change of law, or official guidelines since publication or any misuse of the information provided.
The opinions in this website are based upon the experience of the authors and it must be recognised that only the courts and recognised tribunals can interpret the law with authority.
Examples given within the website are based on the experience of the authors and centre upon issues that commonly give rise to disputes. Each situation in practice will be different and may comprise several points commented upon.
If you have any doubt about the correct legal position you should seek further legal advice from Lawgistics or a suitably qualified solicitor. We cannot accept liability for your failure to take professional advice where it should reasonably be sought by a prudent person.
All characters are fictitious and should not be taken as referring to any person living or dead.
Use of this website shall be considered acceptance of the terms of the disclaimer presented above.
A UK customer hired a car in Spain and when he had returned home noticed he had been charged 256 Euros on his credit card because the parcel shelf was missing!
Thinking to himself that it hadn’t somehow slipped into his pocket or into his suitcase he quite rightly complained because there had not been a parcel shelf when he took it out on hire!
He established from the manufacturer that the parcel shelf is not fitted as standard equipment. Using the services of the UK European Consumer Centre he received a refund.
Lawgistics tip – take some photos of the hire car inside and out.