When selling a vehicle that still has its manufacturer’s warranty, you may be asked to undertake certain tests should a fault become apparent.
It can be common for consumers to report noises or rattles coming from their vehicles and these must be investigated to find the source of the issue. It may be a loose heatshield, or something more serious, that may cause further issues down the line if the vehicle is driven continuously.
With newer vehicles, depending on the warranty period provided, the manufacturer may instruct the trader to undertake certain tests and to certain standards so they are able to entertain a warranty claim. However, it is paramount that these tests are undertaken as the manufacturer requests.
Usually, these issues arise with engine or gearbox noises. And, it is not obvious when looking at the vehicle, what the issue could be or the impact of running the vehicle whilst the fault is present.
If you, or a third party that you instruct to investigate the vehicle, fail to adhere to the instructions given by the manufacturer, traders may be landed with the repair costs for not finding the fault that may have been apparent if the correct tests were undertaken in the first instance.
It is possible to recoup these costs directly from the manufacturer, or they may contribute towards part of the cost. However, this would be on a case-by-case basis and will depend on whether the missed fault has caused any further damage.
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