New Consumer Bill of Rights proposed in Queen’s Speech


Much existing consumer law is quite old and to this end the new laws will extend to digital content.

Author: Dennis Chapman
Reading time: 1 minute

This article is 9 years old.

Read our disclaimer keyboard_arrow_down

This website content is intended as a general guide to law as it applies to the motor trade. Lawgistics has taken every effort to ensure that the contents are as accurate and up to date as at the date of first publication.

The laws and opinions expressed within this website may be varied as the law develops. As such we cannot accept liability for or the consequence of, any change of law, or official guidelines since publication or any misuse of the information provided.

The opinions in this website are based upon the experience of the authors and it must be recognised that only the courts and recognised tribunals can interpret the law with authority.

Examples given within the website are based on the experience of the authors and centre upon issues that commonly give rise to disputes. Each situation in practice will be different and may comprise several points commented upon.

If you have any doubt about the correct legal position you should seek further legal advice from Lawgistics or a suitably qualified solicitor. We cannot accept liability for your failure to take professional advice where it should reasonably be sought by a prudent person.

All characters are fictitious and should not be taken as referring to any person living or dead.

Use of this website shall be considered acceptance of the terms of the disclaimer presented above.

Minister for Consumer Affairs, Norman Lamb, is to consult on ways to ‘simplify, strengthen and modernise’ the consumer law framework. 

Much existing consumer law is quite old and to this end the new laws will extend to digital content. The ambition is to set out a clear code of shopping rights and a standard set of remedies when things go wrong.  The measures are also intended to help businesses save money by reducing legal/dispute resolution costs.  Essentially there will be a set of statutory guarantees and statutory remedies.

Quite how the lifetime of a clutch, say, can be brought into that equation will be an interesting development to view.

Dennis Chapman

In remembrance of Dennis Chapman 1951 -2015

Read more by this author

Getting in touch

You can contact us via the form or you can call us on 01480 455500.