It is planned that on 6 April 2009 a new framework for dispute resolution in the workplace will be introduced via the Employment Act 2008.
From that date the mandatory three step procedure will be repeated but the new ACAS code still has the hallmarks of that same procedure, so the changes are not as radical as may appear.
The effect is monetary terms in that tribunals will be able to adjust awards up to 25% if the employer has acted unreasonably in not following the principles of the ACAS Code. Equally the employee can experience a reduction of 25% if the Code hasn’t been followed.
Additional resources are being provided by The Government for ACAS to provide an enhanced helpline to offer employers and employees early conciliation for problems which are potential employment tribunal claims. This service is being operated to some extent now.

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