Latest complaints published by Financial Ombudsman Service

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PPI complaints accounted for more than 8 out of 10 of the total complaints. 

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From 1st January 2013 to 30 June 2013 a record number of 327035 complaints were dealt with, an increase of 15% on the previous 6 months. 

PPI complaints accounted for more than 8 out of 10 of the total complaints.

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The lender writes to our member for assistance with paperwork, but our member decides to ignore it.

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