Some cases that we get given can be attended to in a matter of hours or days, but not always. So, I am wondering if we currently have the longest-running car dispute known to mankind? Probably not, but here is the case in numbers (if memory serves me right!):
- 7 years since the new car was purchased
- 6 years since the alleged problem materialised (and Lawgistics got involved)
- 5 years of delay before court proceedings were issued by the consumer
- 4 years of MOT passes – in 2020, 2021, 2022 and 2023
- 3 adjourned court hearings
- 2 actual court hearings – with at least one more to follow
- 1 ton of paper used and still, no partridge spotted in a pear tree!
Whilst settlement by negotiation is often the best way forward, sometimes a customer’s behaviour is so unreasonable, so excessive, and misguided, that “digging in” is the only way to deal with it. Keep tuned in, and maybe before the year 2031, we will be able to tell you how the court determined the matter assuming the parties and this writer are still alive by the time the dispute is finally concluded. What it does show though, is that Lawgistics are “in the trenches” with our clients when they are absolutely needed to be there.
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