Distance Selling and Hyperlinks

legal updates

It is not adequate to direct consumers to the necessary information to be provided in a 'durable medium' by way of hyperlink.

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As many clients still struggle with compliance with Distance Selling Regulations the European Court of Justice has ruled that it is not adequate to direct consumers to the necessary information to be provided in a ‘durable medium’ by way of hyperlink.  

Such pieces of information need to be up front in the contracting process.

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With different interpretations of distance sales being bandied about, it is hard to see if and how OST will ever get implemented.

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No-one was ever fined for allowing the customer a test drive – despite otherwise unhelpful and unsubstantiated rumours.

7 weeks and counting

It’s been a tough year, but so many dealers have adapted, survived and in many cases, thrived.

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