Contact with sick employees


As an employer, phoning or contacting the employee daily could be seen as unreasonable

Author: Roxanne Bradley
Reading time: 2 minutes

This article is 3 years old.

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When an employee is on sick, an employer is entitled to maintain reasonable contact with them and to be kept up to date on their current situation. However, this is tricky if you have been unable to get hold of the employee.

As an employer, phoning or contacting the employee daily could be seen as unreasonable and you cannot harass an employee in any way. It would be reasonable for you to contact the employee weekly to check on their wellbeing and to see whether anything can be done to facilitate a return to work, such as a phased reintroduction into the workplace

If the employee is disabled, you are under a specific duty to make reasonable adjustments under the Equality Act 2010. This is to ensure the employee isn’t placed at a substantial disadvantage compared with non disabled employees.

Usually, contact is conducted by phone or email and ideally the employee will be co-operative. However, if you have made several attempts to contact a sick employee without any success, we would advise you to write to the employee requesting them to contact you.

If no contact is received, you could then consider contacting the employee’s nominated emergency contact and request them to contact you.

Lawgistics members can get advice and support on employment issues by contacting the legal team.

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Roxanne Bradley

Legal Advisor

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