Author: Nona Bowkis
Published: October 1, 2018
Reading time: 1 minute
This article is 3 years old.
Read our disclaimer keyboard_arrow_down
This website content is intended as a general guide to law as it applies to the motor trade. Lawgistics has taken every effort to ensure that the contents are as accurate and up to date as at the date of first publication.
The laws and opinions expressed within this website may be varied as the law develops. As such we cannot accept liability for or the consequence of, any change of law, or official guidelines since publication or any misuse of the information provided.
The opinions in this website are based upon the experience of the authors and it must be recognised that only the courts and recognised tribunals can interpret the law with authority.
Examples given within the website are based on the experience of the authors and centre upon issues that commonly give rise to disputes. Each situation in practice will be different and may comprise several points commented upon.
If you have any doubt about the correct legal position you should seek further legal advice from Lawgistics or a suitably qualified solicitor. We cannot accept liability for your failure to take professional advice where it should reasonably be sought by a prudent person.
All characters are fictitious and should not be taken as referring to any person living or dead.
Use of this website shall be considered acceptance of the terms of the disclaimer presented above.
As predicted, we are now starting to see claim companies pop up to deal with ‘mis-selling’ of PCP and Gap Insurance.
The deadline for PPI claims is now less than a year away and so we can only imagine the publicity which will accompany this latest wave of compensation culture and invite people to make claims.
As we know, these sort of claims generally end up with the Financial Ombudsman Service (FOS) whose decisions can be random to say the least. The problem once a claim gets to FOS is that they don’t necessarily follow the law and can basically make any decision they feel is just.
To give yourself the best chance of defending these claims when they start coming is to make sure your paperwork is in good order as without customer signatures in right place as proof everything was properly explained to a customer, you could struggle to defend your case.
