Can an entire family bring court proceedings for an alleged defective car?

legal updates

Luckily the Ruffles’ family dog didn’t turn up either as no doubt Pooch would have been allowed a woof on the witness stand too!

Read our disclaimer keyboard_arrow_down

This website content is intended as a general guide to law as it applies to the motor trade. Lawgistics has taken every effort to ensure that the contents are as accurate and up to date as at the date of first publication.

The laws and opinions expressed within this website may be varied as the law develops. As such we cannot accept liability for or the consequence of, any change of law, or official guidelines since publication or any misuse of the information provided.

The opinions in this website are based upon the experience of the authors and it must be recognised that only the courts and recognised tribunals can interpret the law with authority.

Examples given within the website are based on the experience of the authors and centre upon issues that commonly give rise to disputes. Each situation in practice will be different and may comprise several points commented upon.

If you have any doubt about the correct legal position you should seek further legal advice from Lawgistics or a suitably qualified solicitor. We cannot accept liability for your failure to take professional advice where it should reasonably be sought by a prudent person.

All characters are fictitious and should not be taken as referring to any person living or dead.

Use of this website shall be considered acceptance of the terms of the disclaimer presented above.

This was an interesting case that we had to deal with. Nothing unusual about the facts of the case, and I will advise of the outcome below, but what was unusual was how the claim proceeded to court.

The claim was on the basis that the customer, Mr R, had bought a car for his daughter E and that it was allegedly defective.

The name of the Claimant and the Statement of Truth were signed, “The Ruffles Family”. I have made up the family name here to keep the Claimant’s anonymity.

Part of our client’s defence, notwithstanding the facts of the case, was that the claim had to be struck out automatically because “The Ruffles Family” was not a legal entity and, as such, a non-legal entity cannot either bring a claim and/or sign a Statement of Truth, as required by the Civil Procedure Rules.

The court opted to simply change the name of the Claimant from “The Ruffles Family” to the name of the daughter, E!

A bizarre move given that she was not the contracting party. Her father, Mr R, had stated that he had purchased the car for his daughter. The court changed the name of a non-legal entity to a non-contracting party!

When it came to the witness statements, only the father, Mr R, provided one and not E, who was now bringing the claim thanks to the court’s intervention.

The daughter E turned up in court though AND was allowed to give evidence, despite no-one having advance warning of what she was going to say. Her father was also allowed to give evidence even though he was not the one bringing the claim. Luckily the Ruffles’ family dog didn’t turn up either as no doubt Pooch would have been allowed a woof on the witness stand too!

Thankfully and entirely sensibly, the claim was rejected. The car was bought for Mr R’s teenage daughter to learn to drive in and had done some 7000 miles over 11 months before problems materialised with the clutch/gear combination. 

Mr R said he felt the car should have lasted longer before such problems arose – a durability argument – whilst E admitted (to her credit) that during this time the car had been fault free until now. 

Profit BoxDevelop your people like your business depends on it

What most people don’t know is that talent development doesn’t have to be complicated, high risk or expensive. Once they integrate key development stages, the results can be remarkable. Empower your team. Lead your industry. We’re your strategic learning partner, driving performance by moving skills forward.

The claim was thus rejected. And maybe this is the reason why the court did what it did. Because the judge, having read the claim and the defence, knew that it did not matter whether father, daughter, or Uncle Tom Cobbly-Ruffles had brought the claim – it was doomed on the facts.

Jason WilliamsLegal AdvisorRead More by this author

Related Legal Updates

Importance of taking your customers’ details!

Garages aren’t legally required to take a customer’s address before repair or sale, but skipping it can stall Torts notices and court action when vehicles are abandoned or not collected.

Don’t Get Soaked: The Habitation Checks That Stop Motorhome Rejections

Buyers are rejecting motorhomes for damp, leaks and unsafe cabins. Here’s what to inspect in the habitation area and why a simple pre-sale check can save you a costly Consumer Rights Act dispute.

Can You Claim What You Haven’t Lost? The ‘No Loss’ Principle Meets s19 CRA 2015

A live claim against a member raises a sharp question: if no money has changed hands and only deductions are in dispute, has the claimant suffered a recoverable loss?

To Repair or Not to Repair: that is the question

A customer drops off a car three months after purchase and asks for a refund. You might have a right to repair, but touch a spanner without clear permission and you could turn a winnable case into an unwanted rejection.

Winter Is Coming: Stop Seasonal Complaints Before They Start

Winter faults spark a spike in consumer complaints. A few extra pre-sale checks now can save you a world of hassle when the temperature drops.

The Consumer Rights Act 2015: Bête noire or useful tool?

Section 19(14) isn’t a magic wand for consumers, and Sections 23 and 24 give traders real leverage. Here’s how to use repairs, disproportionality and usage deductions to keep disputes under control.

Mediation appointments: the court’s take on ‘delays’

You can tell the court you’re unavailable, but will that stop a telephone mediation being listed? In our client’s case it didn’t, and the refusal to move it now means a full hearing next year.

Get in touch

Complete the form to get in touch or via our details below:

Phone
01480 455500
Address

Vinpenta House
High Causeway
Whittlesey
Peterborough
PE7 1AE

By submitting this quote you agree to our Terms & Conditions and Privacy & Cookies Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.