Beware of Internet and ‘Real’ Price Differences


Company fined for misleading customers by drawing them to a website and then topping up the price when they paid.

Author: Dennis Chapman
Reading time: 1 minute

This article is 13 years old.

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In a recent Trading Standards prosecution the Devon company Candlemine Shute Ltd and its Director Mark Hiscox were fined £8000 and £4000 respectively with further costs of £3000 (£15000 in total!) for misleading customers by drawing them to a website and then topping up the price when they paid. 

The additional charges included an ‘Administration Fee’. Clients should be aware of the dangers of such policies potentially when you see the penalties imposed and, of course, the potential problems it can lead to with keeping a Consumer Credit Licence and the inevitable bad publicity.

Dennis Chapman

In remembrance of Dennis Chapman 1951 -2015

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