The method of payment for work done should have been agreed at an earlier stage.

This is the effecting of that payment.

In the event that payment is not forthcoming then providing the work undertaken has been completed in full and the customer has been presented with an invoice in accordance with a prearranged agreement, the repairer may exercise a “lien” on the vehicle holding it until payment is made. If a lien is legally exercised then there can be no claim made for theft or wrongful trespass.

If a vehicle is held then it must be kept secure and safe where it will not suffer excessive deterioration or vandalism.

Any personal items left within the vehicle are not the subject of a lien as they are not part of the agreement. They should be returned immediately if so requested.