We sometimes wonder if we should compile an annual ‘Top 10’ of the most ‘optimistic’ complaints we have received for those purchasers who give somewhat interesting reasons and justifications for demanding a refund or cost of repair.
Trouble is ten may not be enough for a whole year, if this month is anything to go by.
April’s trio of the more unusual ones are…
- In 3rd place – a full refund please for not being supplied a spare key for a second hand car, where a spare was never advertised nor indeed asked about during negotiations.
- In 2nd place – my new car is not of satisfactory quality or fit for the purpose because ‘it won’t start unless I have to press in the clutch before turning the key’.
- But in 1st place (drum-roll) – After driving the car for a month I noticed it starting to get a bit smoky at the back with a bit of noise. I then discovered it had no exhaust. I think you must have sold me the car without any exhaust!.
Suffice to say, we didn’t exactly agree with any of the views expressed above!
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