Ofcom confirms ban on ‘rollover’ contracts from December 2011

legal updates

We receive a continual trickle of complaints about utility companies holding businesses to ransom.

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We receive a continual trickle of complaints about utility companies holding businesses to ransom over the abusive process of ‘rollover’ contracts or Automatically Renewable Contracts (ARCs). 

The malpractice arises since it requires the business to opt out of renewal rather than opt in, consciously.  This is very good news for small business customers.  Providers can face penalties of up to 10% of turnover if they flout the requirement.

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HR Manager is designed to assist employers manage their legal obligations in relation to Employment Law, Human Resources, Health & Safety and Data Protection. Fully utilising HR Manager will demonstrate best practice, assist in the meeting of legal obligations and show due diligence.

Dennis ChapmanIn remembrance of Dennis Chapman 1951 -2015Read More by this author

Related Legal Updates

Divorcing couples and their cars

The vast majority of cases are not theft. They are civil disputes and for this reason we would initially recommend speaking to a solicitor or Citizens Advice.

Terms & Conditions

We can provide an overview of them plus tips on how to close any potential loopholes.

Rolling contracts

These are also known as auto-renewal contracts, which over the years have become very popular with service providers as a successful technique to retain customers and produce profit.

Is a gentleman’s agreement legally binding?

Historically, the Court’s approach to establishing agreement was to look for consensus ad idem – or a meeting of minds – between the parties.

Selling a vehicle on behalf of another?

Often, a commission or percentage is received by the vendor in return for selling the vehicle.

Beware of rolling contracts

As in most cases, the devil is in the detail and clients should not rely on anything a sales person has told them.

Regarding restoration

Increasingly these very fine vehicles are purchased not for the sheer pleasure of driving them, but as an investment tool.

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