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Car Dealer Podcast is a new free to listen show aimed wholly at the motortrade
Hand held grinders, a Health and Safety perspective
Hand held grinders are used in many garages and bodyshops, be safe when you or staff members are using them.
Autotrader auto fill mishaps!
Following on from our last legal update about the Autotrader website and the issues with the auto fill function, we are still hearing about problems with the system.
Worn out? Tread carefully
Be careful when selling vehicles which have part worn tyres, make sure they adhere to all legal requirements.
Range Rover Recall
Do you have on your forecourt, or have you sold any 2013/16 Range Rovers?
Hashtag hijacking on #Twitter - Is it right?
Many businesses these days will have a social media presence online;
include, among others, a twitter account. However, companies may not be
aware of a recent trend which has begun, called ‘Hashtag Hijacking’,
which could be an issue for your business.
Revving up for October
October 2015 brings the implementation of the Consumer Rights Act 2015
which will become the main piece of legislation on which consumers will
be relying when buying a car.
The new Alternative Dispute Resolutions (ADR) Rules – date change
The new rules on ADR were due to come in on 9 July 2015 in accordance
with the Alternative Dispute Resolution for Consumer Disputes
Regulations 2015. However, those Regulations were recently amended and
the implementation of the new Rules, in terms of business information
requirements, has been pushed back to October.
Lawgistics Execs seek old banger to ride round Europe
Lawgistics are proud to announce that we will be taking part in this
years BANGERS FOR BEN. We shall be packing up our gowns and wigs and
heading for the continent. They tell us it's not a race....
We'll see about that.
Changes to Holiday Pay
There have been further changes to the law in relation to holiday pay, employees are now being limited to backdating any claims for holiday pay, to no more than 2 years.
Can civil proceedings be served upon a defendant’s last known address?
Civil proceedings can be served upon a claimants last known address.
Why has the County Court asked me to pay two fees
Why has the County Court asked me to pay two fees for an application to set aside judgment and a stay of enforcement?
In and around Bedfordshire, owners have been waking to find their Vauxhalls dismantled overnight! Bedfordshire
Police say there have been more 500 offences in which components have
been stolen from Vauxhall Astras and Corsas since August 2013.
Selling on the highway – Where do you stand?
A Wirral dealership has recently been fined £1500.00 for selling a
vehicle on the public highway. The council pursued the dealer, for
continually placing vehicles on the road outside their premises, with
clear advertisements on them denoting that they were for sale.
Office banter becomes harassment
In a workplace it’s common for colleagues to have conversation, play
practical jokes or have “banter” but there is a fine line as to when
this may be seen as harassment.
Dealer Portal – a case of misdescription?
Although boxes of information were completed by our client, the
particular information regarding the number of previous owners was not
displayed. This was despite the fact that it was a mandatory element
that had to be completed in order to submit the advert.
Fight it out in Court??
The Alternative Dispute Resolution Consumer Disputes Regulations 2015
(bit of a mouthful!) makes it (almost) a requirement to attempt to
resolve disputes prior to making a claim against a person or a business.
The legislation comes into force on the 9th July 2015 so in the next few
days. As it is a new piece of legislation it remains to be seen how it
will develop and work in practice, however, we can tell you what your
new legal obligations are now.
Manufacturers warranties......Rusty words? Corroded promises?
Recently we have encountered some unhappy consumers because of a
warranty they have been sold by Mercedes Benz with their new cars.
sell cars with a 30 year anti- corrosion warranty which suggests that
any rust would be covered. Wrong!! Many consumers we have heard about
have had major rust issues within the first few years of owning their
cars. So who's responsible? Mercedes or the supplying dealer?
Team Lawgistics go 'the extra mile' and then some...
'Team Lawgistics' took part in the Huntingdon 10k Charity Run to raise money for SILA, The Sarcoidosis Charity.
Car Dealer Magazine Expo 2015
We just wanted to say a big thank to everyone who came to the Car Dealer
Magazine Expo on 09 June 2015. It was great to meet so many of you,
both old and new faces.
What is ‘Astroturfing’ and how might it affect me?
Research has found that some businesses are ambushing rivals with fake
reviews and customers are using the threat of online criticism to win
discounts. Known as ‘astroturfing’, this is the practice of creating fake grass root reviews on unnamed sites.
Halfords pleaded guilty to 8 offences and ordered to pay a hefty £32,000
We often hear of consumers taking their newly purchased vehicles to
Halfords for one of their comprehensive safety checks, or a premium
service, then returning the car to our clients with a ‘wish list’ of
things they want replacing or repairing, regardless of whether they were
wear and tear items or not, the list often being based on advice from
Test Drives and the abolishment of the paper counterpart
How do I satisfy myself and my trade insurers as to the extent of a customer’s motoring convictions before agreeing to supply a vehicle for a test drive?
Court cases and cambelts
It could be tricky if you sell a car which is overdue a cam
belt change, you could arguably be found liable for any damage from it
failing, especially if you have advertised the vehicle as having a full
service history or if you claim to have serviced the vehicle ready for
Good preparation is key to winning in court
As soon as a customer issues a court claim against you, you should seek
legal advice. Cases can be won or lost on how well the case is presented
and it is important to have a plan from the start. We regularly help
our members assess the merits of the case against them and will advise
on best and worst case scenarios.