Legal News

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Selling on the highway – Where do you stand?

A Wirral dealership has recently been fined £1500.00 for selling a vehicle on the public highway. The council pursued the dealer, for continually placing vehicles on the road outside their premises, with clear advertisements on them denoting that they were for sale.

Published: 07 Jul 2015

Office banter becomes harassment

In a workplace it’s common for colleagues to have conversation, play practical jokes or have “banter” but there is a fine line as to when this may be seen as harassment.
Published: 07 Jul 2015

Dealer Portal – a case of misdescription?

Although boxes of information were completed by our client, the particular information regarding the number of previous owners was not displayed. This was despite the fact that it was a mandatory element that had to be completed in order to submit the advert.
Published: 07 Jul 2015

Fight it out in Court??

The Alternative Dispute Resolution Consumer Disputes Regulations 2015 (bit of a mouthful!) makes it (almost) a requirement to attempt to resolve disputes prior to making a claim against a person or a business. The legislation comes into force on the 9th July 2015 so in the next few days. As it is a new piece of legislation it remains to be seen how it will develop and work in practice, however, we can tell you what your new legal obligations are now.
Published: 07 Jul 2015

Manufacturers warranties......Rusty words? Corroded promises?

Recently we have encountered some unhappy consumers because of a warranty they have been sold by Mercedes Benz with their new cars.
They sell cars with a 30 year anti- corrosion warranty which suggests that any rust would be covered. Wrong!! Many consumers we have heard about have had major rust issues within the first few years of owning their cars.  So who's responsible?  Mercedes or the supplying dealer?
Published: 07 Jul 2015

Team Lawgistics go 'the extra mile' and then some...

'Team Lawgistics' took part in the Huntingdon 10k Charity Run to raise money for SILA, The Sarcoidosis Charity.

Published: 23 Jun 2015

Car Dealer Magazine Expo 2015

We just wanted to say a big thank to everyone who came to the Car Dealer Magazine Expo on 09 June 2015. It was great to meet so many of you, both old and new faces.
Published: 23 Jun 2015

What is ‘Astroturfing’ and how might it affect me?

Research has found that some businesses are ambushing rivals with fake reviews and customers are using the threat of online criticism to win discounts. Known as ‘astroturfing’, this is the practice of creating fake grass root reviews on unnamed sites.
Published: 23 Jun 2015

Halfords pleaded guilty to 8 offences and ordered to pay a hefty £32,000

We often hear of consumers taking their newly purchased vehicles to Halfords for one of their comprehensive safety checks, or a premium service, then returning the car to our clients with a ‘wish list’ of things they want replacing or repairing, regardless of whether they were wear and tear items or not, the list often being based on advice from Halfords.

Published: 23 Jun 2015

Test Drives and the abolishment of the paper counterpart

How do I satisfy myself and my trade insurers as to the extent of a customer’s motoring convictions before agreeing to supply a vehicle for a test drive?


Published: 23 Jun 2015

Court cases and cambelts

It could be tricky if you sell a car which is overdue a cam belt change, you could arguably be found liable for any damage from it failing, especially if you have advertised the vehicle as having a full service history or if you claim to have serviced the vehicle ready for delivery.
Published: 23 Jun 2015

Good preparation is key to winning in court

As soon as a customer issues a court claim against you, you should seek legal advice. Cases can be won or lost on how well the case is presented and it is important to have a plan from the start. We regularly help our members assess the merits of the case against them and will advise on best and worst case scenarios.
Published: 23 Jun 2015

Bang goes the theory!

If you provide excellent customer service above and beyond your legal obligations then you will probably have a very successful business, however, should you really need to provide a ‘Gold Standard’ customer service to have a successful business?
Published: 09 Jun 2015

Stand by your desks

Little things that could help to avoid employee long term sickness in the workplace.

Published: 09 Jun 2015

Disciplinary Meetings – Dos and Don’ts!

Dealing with disciplinary matters can often be daunting and difficult for managers and business owners to deal with, which often ends up in mistakes being made. We therefore strongly urge clients to ensure that their managers, or whomever is handling a disciplinary is fully aware of what the process entails, what the purpose of the process is, and what legally could derail the process.
Published: 09 Jun 2015

Watching the Watchdog

Reviews, scams and the Car Dealer Watchdog. It seems that the review site Car Dealer Watchdog is still causing problems for some dealers.
Published: 09 Jun 2015

Section 75 refunds

If a customer uses their credit card to make a payment towards a vehicle priced between £100 and £30,000, they have the legal right to approach their credit card company with a complaint about that vehicle
Published: 09 Jun 2015

Eligibility to Statutory Sick Pay?

We’ve recently had enquiries in regards to Statutory Sick Pay (SSP).  As you will be aware, smaller employers were able to claim SSP from the Government.  However this was abolished in April 2014. For a limited period you may be able to recover SSP for previous tax years.
Published: 27 May 2015

Can you foresee stress in the workplace?

In a recent Employment Tribunal decision, it was discussed whether an employer could be liable for a psychiatric illness caused purely by the stress placed on staff in the course of their employment.
Published: 27 May 2015

Newsflash – Zero hour contracts exclusivity ban

It has been announced in the news this morning that the ban on exclusivity clauses in zero hours contracts, has finally come into force.
Published: 27 May 2015

Beware of the cookie monster!

Cookies have been around since 1995.  They are simply a piece of information in the form of a very small text file that is placed on the website users hard drive.
Published: 27 May 2015

Bailiff Fees

List of the fees that High Court Enforcement Officers (HCEOs or bailiffs in the old terminology) can legitimately charge when collecting a debt.
Published: 27 May 2015

Enforcement of a County Court Judgment (CCJ)

Our clients can find themselves on both sides of the County Court Judgment (CCJ) enforcement rules. They may have been to court as the Claimant, perhaps taking action against a supplier who sold them faulty goods, or as the Defendant in a case that a customer has bought regarding a vehicle.
Published: 27 May 2015

Airbag woes!

It has been announced that Honda and Daihatsu are recalling some five million cars globally to replace potentially deadly airbag inflators made by Takata.
Published: 27 May 2015

Visit us at the CDX15 - Stand S239

On June 9th car dealers across the UK will descend on Silverstone to showcase the best and the brightest within the automotive industry and to highlight and discuss major issues that affect the trade.
Published: 12 May 2015

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