Do I have to reply?
The lender writes to our member for assistance with paperwork, but our member decides to ignore it.
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Have motor finance lenders scored an own goal?
A clear admission from two large motor finance lenders that they have no clue as to what their dealer networks are doing.
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Always prep, check, then check again
If you state that every vehicle comes with a new MOT, then ensure that they do!
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Time is Money – Pay Attention!
Whether the court has made a mistake that impacts your case, or if the postman has lost your court paperwork, as soon as an issue arises, action is needed.
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How to legally get rid of an uncollected vehicle
Unlike a notice to collect goods, a notice of intention to sell uncollected goods can be used for all types of conventional bailment, and not just where the goods were left for repair, valuation, or storage.
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What are your legal obligations once you have a customer’s vehicle?
Bailment is one of the most common legal relationships that many businesses find themselves in with consumers.
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The finance industry focuses on durability, and misses the point!
There is plenty of sound legal authority that makes clear a buyer of a used vehicle must expect that faults will develop sooner or later.
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SHOCK & HORROR! A finance company seeks to influence an expert opinion!
Any finance house thinking of or seeking to emulate such unconscionable conduct, risks not only judicial ire and sanction but also being named and shamed.
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For the benefit of Nottinghamshire Trading Standards Service
The Consumer Credit Act 1974 – Section 75 – applies when a consumer buyer uses a credit card, not a debit card.
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Petty Grievances
Dealers can rest assured that the courts still take a very dim view of petty grievances blown out of proportion.
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Default Judgments & Set Aside Applications – When is late too late?
This article explores the complexities and urgent timing needed to set aside default judgments in County Court, highlighting the importance of prompt legal action.
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Why a good defence is essential
Delays are never helpful, and the sooner we get the claim form, the sooner we can get to work on your defence.
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