Motor Traders have protection under s.27 of the Hire Purchase Act

Told that s.27 offers Motor Traders no protection at all? Not so. A private purchaser’s good title can flow through the chain to protect dealers, and we map out when it does and when it doesn’t.

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Proving the ‘chain of custody’ can be a challenge

Conflicting interests on a used car can turn a simple purchase into a legal minefield. Here’s how to evidence the chain, challenge a finance claim, and spot the red flags before you hand over the cash.

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Sale or Return: Why “Private Sale” won’t save you from Consumer Rights Act responsibilities

Dealers using Sale or Return cannot hide behind “private sale” labels unless the agency position is made crystal clear from the advert onward. Miss that step and you risk CRA 2015 claims and a DMCCA 2024 breach.

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WhatsApp chats can seal the deal. Here’s why that matters for distance sales

A 2025 High Court case confirmed that a short WhatsApp exchange can form a binding contract. Here is what that means for distance sales in motor retail, including why collection from your site does not change the status of the deal.

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Rejected flexible working request: £30,000 injury to feelings award!

An employee lost her flexible working arrangements and walked away with a £30,000 injury-to-feelings award. See how inconsistent WFH decisions triggered the payout.

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From Day-One Rights to Six-Month Deadlines: Your Quick-Fire Guide to the Employment Rights Bill

Sweeping reforms are on the way for UK employers. Here’s your month-by-month cheat sheet to make sure you’re ready—before employees start asking the tough questions.

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30 Days to Hand the Keys Back: How the Short-Term Right to Reject Really Works

Think a new fault lets buyers walk away, no questions asked? Not quite. Discover why the burden of proof is on the consumer, and how dealers can stay one step ahead.

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Don’t Get Caught Out: Why Your Car Warranty Won’t Shield You from the Consumer Rights Act

Think a watertight warranty protects you from refund demands? Think again. We explain how the Consumer Rights Act trumps any small print and what dealers must do to stay safe, or risk costly claims.

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Bright HR’s Costly ‘Mum-to-Mum’ Error: £££ Lost After Tribunal Rules Maternity Discrimination

Bright HR thought their cloud-based HR know-how would keep them out of trouble, but an Employment Tribunal found they slashed a new mum’s earnings by sidelining her on her return from maternity leave.

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Motor Finance Commissions: Supreme Court Slashes £44 Billion Payout, but Are Dealers Really Off the Hook?

The Supreme Court’s August ruling wiped most of the eye-watering £44 billion redress bill off the table, yet thousands of drivers could still pocket compensation when the FCA unveils its new scheme next year. Here’s what the decision really means for lenders, dealers and consumers.

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When no title means no sale

Four years after selling a Range Rover, a trader was hit with a demand for a full refund when the vehicle was seized in Spain.

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Data Discrepancies: When a clean car becomes a Cat S

Furthermore, the vehicle was clearly not of unsatisfactory quality, having been driven nearly 10,000 miles by the claimant. It also passed an MOT during their ownership.

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