Times of economic hardship lead to more complaints

When every penny counts, customers are more inclined to complain if they think they might get something for nothing.

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Expert evidence in Scotland and Northern Ireland

Importantly, while the source may differ, the general themes relating to expert evidence and the approach adopted by the courts are broadly the same across all three jurisdictions.

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Claim for return of goods dismissed with substantial costs in favour of our trade member

After a false start, when no judge could be found for several months, the case eventually came back on and to trial when a specialist barrister was instructed at cost to represent our member before the court.

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Can we reduce staff working hours? – Cost of Living

Of course, employees may be reluctant to accept a reduction in pay, however, a reduction in hours does not have to be seen as a negative.

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Employer refused to pay notice…

A PILON clause means you can bring the employment to an end before your exiting employee serves their notice.

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Reductions in Business Rates

Companies are likely to be approaching you already knowing that you are entitled to this saving.

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Advise the DVLA of any change of vehicle colour

Any change that makes a vehicle a predominantly different colour must be reported.

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Not registered as having outstanding finance

A failure to record a new interest or delete an expired one can result in customer complaints, reputational damage and costly legal proceedings.

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Who to and who not to trust

Vehicles have often been lent by trusting traders, without relevant paperwork, making the vehicle loan terms difficult to establish.

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Paperwork, paperwork…

It is important that our members complete all relevant paperwork with due care and attention, just in case we need to present it to a judge!

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Consumer Duty: What will it mean?

We suggest you contact your product and service providers that are FCA regulated to ensure you are aware of these changes.

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Bangers for Ben 2022 – Making our banger roadworthy

We came up with a plan which included chopping the exhaust off at the back box and adding a Screamer Cherry Bomb.

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Showing 205 to 216 of 1898 entries

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