New Data Order Highlights GDPR Risks with ChatGPT
A US court order now compels OpenAI to indefinitely retain all ChatGPT chats, including those users try to delete. This creates new GDPR compliance challenges for UK dealers using AI tools in their businesses.
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Broker Falls Flat: Court Dismisses Flimsy Claim Against Dealer
A County Court ruling has reinforced the importance of solid evidence and clear contracts, rejecting a broker’s claim against a car dealer over an alleged pre-existing fault.
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Coincidence or Cause? When Timing Leads to Claims
A motorcycle engine seized just 30 miles after a service, sparking a claim of negligence. Find out how this case unfolded in court and why coincidence doesn’t always mean liability.
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Elusive Vehicle Noises: What to Do When You Can’t Find the Fault
More customers are reporting strange noises that seem impossible to trace. Learn practical steps to recreate, record, and address these elusive issues while protecting your business.
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Undisclosed Motor Finance Commissions: Are We Finally Nearing the End?
After years of speculation, the FCA signals a possible redress scheme for motor finance commissions—just as the Supreme Court prepares to weigh in.
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Is hand-arm vibration a risk in your workshop?
A recent six-figure fine handed to a car dealership highlights the importance of knowing your employees’ health risks.
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Tougher penalties for those who use or supply signal jammers
The new Bill shifts the legal framework by reversing the burden of proof and increases the maximum penalty to five years’ imprisonment and/or an unlimited fine.
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Small Claims and Expert Fees: Understanding the £750 Cap
Parties should carefully consider the necessity and proportionality of obtaining expert evidence to avoid incurring irrecoverable costs.
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AI is the future – but treat it with care!
AI can be a powerful ally—but recent cases show its misuse can lead to serious consequences, even contempt of court.
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Digital Markets, Competition and Consumers Act 2024
Unfair trading rules are shifting from the CPRs to the new Digital Markets, Competition and Consumers Act 2024 – effective April 2025.
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Motor Ombudsman decision raises an eyebrow – and expectations
A recent Motor Ombudsman decision deems a car unsatisfactory nearly six years after purchase, based on a 10-year life expectancy for its electrics.
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Fraudulent MOTs – a thing of the past?
A new DVSA scheme aims to tackle the issue of fraudulent MOTs by requiring photographic evidence, but could reduced enforcement staff be undermining its effectiveness?
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