“Running Well”: Two words that cost a consumer £3,300
The judge found our member’s repairs were sound and ruled the email undercut the later allegations, dismissing the claim and awarding expenses.
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The photo you didn’t take could cost you thousands
Proving a vehicle’s condition at handover is the difference between recovering costs and footing the bill.
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They Broke It, You Don’t Pay: Intervening Acts that defend dealer claims
When damage stems from what a customer did after purchase, you may not be on the hook.
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Tripartite Finance Agreements: Why dealers don’t have to accept a Hobson’s Choice
Finance houses are pushing ‘tripartite’ agreements that look like a Hobson’s choice for dealers.
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To strike or not to strike
Courts are reluctant to strike out a claim or defence, even where there are procedural breaches. Here’s when CPR 3.4(2) genuinely applies, why summary judgment under Part 24 may be a better route, and what judges look for before taking the drastic step.
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Is the legislative framework outdated or misunderstood?
A claimant mixed pre-2015 laws with a post-2015 car purchase and the result was, frankly, embarrassing.
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Intellectual Property ‘Solicitor’ Scam Email
Scammers are impersonating real solicitors to rush businesses into ‘securing’ their name and logo for a fee. Here’s how the email looks, why it works, and what to do instead.
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Modified Cars: The hidden traps that can make a ‘road-legal’ sale illegal
Modified exhausts, remaps and emissions tweaks can quietly turn a vehicle from road-ready to road-illegal. Here’s what traders need to flag…
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Come On, Baby, Light My Fire
If a car goes up in smoke, does the buyer’s insurance mean the trader escapes liability? Here’s how insurer involvement really works…
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When the Fine Print Comes Back to Bite You: Why terms & conditions matter
Finance deals and trader-to-trader purchases often hide obligations that go well beyond consumer law.
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Don’t Ignore That Claim Form: How to stop enforcement and protect your credit
Got a claim form through the door? Here’s what to do first, how to avoid a County Court Judgment, what happens if enforcement starts, and when it’s smarter to settle and move on.
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One Email, One Oversight, £19,566: Redeployment Duties in Redundancy
A recent tribunal shows that even a genuine redundancy can be unfair if employers don’t actively support redeployment.
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