Of Pedantry and Pleadings
From faulty sat navs to forgotten responsibilities, we explore how modern claims are testing the limits of common sense in legal disputes.
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Concise or Incomplete? The challenges of vague pleadings by litigants in person
As online claims get shorter, your courtroom strategy needs to get sharper. Here’s why.
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The power of expert evidence in vehicle disputes
Our member never claimed the 5-year-old, multi-owner car was perfect.
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When principle costs you the case
What started as a bold claim ‘on principle’ quickly unravelled into a costly courtroom lesson in getting your facts, and your legal standing, straight.
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Off-Premises Sales
The issue that confuses here is the legalise words “concluding a contract” which is the same as forming a contract.
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Recent Cases, Real Consequences – and What to Learn
From missed emails to misplaced vehicles, here are a few real-world reminders to help you avoid unnecessary headaches.
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Section 23 – Consumers Rights Act 2015 (CRA2015)
The judge determined our member was liable for the repair, despite the clear MOT and trouble-free driving over three months.
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Recruitment and Retention
The statistics are that, on average, it can cost between six to nine months’ salary to recruit and onboard a new employee.
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Updated Vehicle Sales Code turns dealers into driving instructors
The latest update to The Motor Ombudsman’s Vehicle Sales Code blurs the line between selling and schooling, adding new layers of responsibility that could drive risk through the roof.
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Employment Rights Bill is in the Lords
A 310-page shake-up is heading for the Lords, and if you’re an employer, it’s time to brace for the biggest overhaul to workplace rights in decades.
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Is the discretionary commission argument finally coming to an end?
Could this be the final chapter in the finance commission scandal that’s plagued the motor trade for years?
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Are you paying enough attention to Workplace Safety?
With fatality rates in our industry five times the national average, is your business doing enough to keep your team safe, and protect itself from hefty fines?
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