Warning for Distance Selling E-Traders

legal updates

If the Distance Selling Regulations are not complied with then the customer could have the use of a car entirely free of charge.

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An Advocate General of the European Court of Justice recently ruled that a seller of goods under the Distance Selling Regulations cannot reclaim anything for the benefit a person has received from the use of a product even if it is several months after supply when the goods are returned.  

The only legitimate charge that can be made is the cost to return the goods of that has been agreed. 

If the Distance Selling Regulations are not complied with then the customer could have the use of, say, a car for many months entirely free of charge.

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What are your legal obligations when a customer makes a significantly low offer which you ”jokingly” accept? Will it be legally binding?

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